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Adding a New User

How to add additional users to your organisation.

Note: Only Admin users can add new users to an account.

1. Click your account name on the top-right side drop-down menu.
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2. Select the 'Settings'.

3. Click the 'Users' Tab.​
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4. Click the '+ Add User' button.
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5. Fill in the following mandatory fields:
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a) First name
b) Last name​
c) Email​ - this is unique to the user's account and cannot be changed

d) Role - click the Role dropdown menu and select either ‘Administrator’ or ‘User’ or 'View-Only'.

Note: Permissions of the user types in IWTS are as follows:​

  • ‘User’ – has ability to perform all the actions in the system but will not have access to manage other Users.​

  • ‘Administrator’ – can perform all the actions available in the system including; Adding, Editing and Suspending other Users.​

  • 'View-Only' - Can only view details of your organisations movements but not edit anything.

To understand in depth what the different roles can and can't do read this article.

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6. Click the 'Send Invitation' button and you will be redirected to the Users page.

A success message stating "INVITATION SENT Email invitation sent successfully" will appear. The added user can then log in to their new account via the link provided in the sign-up email. 

Note: Once invited, a user's role cannot be changed until they have accepted and logged in to IWTS.

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