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Adding New Residential Locations
Adding New Residential Locations

How to add a new residential location as the pick up address

Updated over a week ago

To learn how to add locations for your organisation click here: Adding New Locations for Your Organisation | KPMG Origins Help Centre

To learn how to add a location of another organisation click here: Adding New Locations for Another Organisation | KPMG Origins Help Centre

Please Note:

Before you add a new residential location make sure to search for this location thoroughly in the location search fields, you can search by location name, and address. Try both before adding a new residential location to the system.

If the residential location that you are searching for in the location fields is not present, it may not be in the system, in which case you should add it manually.

There are two ways that you can access the Add a new Locations screen:

1 - Click on your account name in the bottom left corner, and select Settings from the options that appear, then select the Locations tab, and then +Add Location button.

2 - Or, select the “Add a new Location” link that is found beneath the Search for pick up location or Search for drop off location boxes.​


Once in the Add Location screen follow these next steps to add your location to the system:

3 - Select External Organisation then select the link below called Add a new Organisation a new tab will open on this page.

4 - Under Type select Individual and then enter a name, phone number, and address, and then click Save and Close.


5 - On to the Add Location screen you can now search for the entity that you have just created in the add organisation screen by using the Search for Organisation box, select the organisation.


6 - Now enter a location name, address, and timezone.

7 - If needed additional identification can be added to the account (this step is optional)

8 - Click Save and Close, you can now search for this location when creating a movement.

Note: "Individual" / Residential locations that you add in this way are ONLY visible to you and others in your organisation. These addresses will not appear if other users search the system for them.

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